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As a seasoned technical specialist with over 12 years of dedicated experience in healthcare information technology within both clinical and academic environments, I bring a wealth of knowledge and expertise to the table. Throughout my career, I have consistently demonstrated my ability to thrive in high-volume settings, leveraging my strong analytical, communication, and organizational skills to deliver impactful results.
My background encompasses a diverse range of proficiencies, including network infrastructure, systems administration, application integration, and technical support. I excel in navigating complex challenges, serving as a reliable problem solver capable of delivering innovative solutions even in fast-paced and demanding roles.
My commitment to excellence is evident in my track record of success, where I've effectively collaborated with interdisciplinary teams to implement cutting-edge technologies and streamline operations. I am passionate about leveraging technology to enhance patient care and drive operational efficiencies within healthcare organizations.
Looking ahead, I am excited to continue leveraging my expertise to make meaningful contributions to the healthcare IT landscape, driving innovation and delivering tangible results that positively impact patient outcomes and organizational performance.
Stony Brook Medicine Information Technology
St. James, NY
Sept 2015 -Present
· Head day-to-day and strategic database operations, promoting a culture of quality, innovation, and continuous improvement to align solutions with changing business requirements
· Operate as both DBA and project lead in the design and execution of mission-critical implementations and projects; consulting stakeholders to gather business requirements and designing/deploying custom solutions
· Underpin solution roll out with training and documentation to support a smooth transition/implementation, while serving as a point of ongoing education
· Provide incisive leadership to a dynamic team by identifying department priorities and building workflows and KPIs around them – providing training and support to realize their potential and deliver business value
· Leverage SQL Server, Oracle, MySQL, and MongoDB database architecture expertise to deliver against leadership goals
· Serve as Operating System Administrator on key platforms including Windows Server 2012-2022 and Red Hat Enterprise Linux
· Optimize security standards by rolling out regular database system upgrades and securing databases (at rest and in transit) using TDE and SSL certificates
· Continuously break new ground and streamline operations by writing/developing bash and SQL scripts to automate tasks
· Support both clustered and non-clustered environments, while also elevating disaster recovery through effective log shipping management
· Track performance on an ongoing basis to identify issues and capitalize on opportunities for improvement, modernization, and automation
· Partner with Project Managers, Programmers, and Testers to ensure the application meets changing business needs
· Build, configure, and provide effective support to Windows IIS Web Servers to host sites on the Intranet and Extranet
· Enhance the uptime of the production databases and mitigate issues through 24/7 on call support
Stony Brook University Hospital, Health Science Center, Stony Brook Dental School
Stony Brook, NY
Jan 2012 – Sept 2015
· Serves as a designated administrator for several departmental information technology systems.
· Researches and identifies system environment requirements and specifications.
· Determines system integration requirements to ensure inter-operability across multiple platforms/technologies.
· Coordinates with systems engineering, database administration, networking, and telecommunications to identify, plan, and implement system design specifications and resolve integration issues.
· Participates in enterprise-wide solution planning as it relates to vendor offered application technology.
· Stays abreast of industry trends and latest technology innovations as they relate to the third-party application offerings.
· Plans, implements, and monitors hardware/software upgrades, security patches, backup/recovery processes.
· Obtains new and upgraded system software/hardware from vendors and utilizes appropriate tools to install and test upgrades and patches.
· Administers automated scripting solutions where appropriate to ensure that new and upgraded systems work effectively with current systems and programs.
· Documents proper installation parameters for software/hardware to ensure smooth integration, transition, and efficiency.
· Manages, prioritizes, and provides professional customer support and expert level solution management for customers using system-related software and hardware through institution service management tools.
· Interacts with vendors and stakeholders to analyze changes in business requirements that may impact system function and recommends technology solutions to improve business operations.
· Participates in on-call rotation to support highly visible applications critical to patient care.
· Develops intricate training material and root cause analysis documentation to better equip the team.
· Provides lead onboarding support for new team members with system tools instruction, resource training, and review of policies and procedures that adhere with collaborating IT team requirements.
PayPro Corporation
Hauppauge, NY
Feb 2010 - Jan 2012
· Facilitated high-quality technical performance by building and maintaining servers (Windows 2000 – 2008); tracking performance to optimize up time and efficiency
· Installed and managed SQL server 2005 and 2008 for payroll, human resources and time & attendance software to align key business functions with cutting-edge standards
· Configured ODBC connections for database-driven applications
· Leveraged SQL statements to provide clients with key insights and information to support them in realizing their goals
· Broke new ground with the design and implementation of a cloud-based environment for payroll clients
· Utilized Symantec Backup Exec 2010 to execute daily tape backups to safeguard data
· Managed regular inventory, resolved any purchasing issues
· Database Management & Administration
· Problem Solving & Solution Development
· Scripting and Automation
· Linux (RHEL), MacOS and iOS
· Project Management
· Staff Management & Team Development
· Microsoft Office Suite
· Fluent in English & Spanish
· SQL & T-SQL
· PowerShell
· Bash
· HTML & CSS
· Python
· JavaScript
· PHP
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